How to receive and send emails for your new hosting account


In this guide we will show you how to send and receive emails on your new hosting account. This guide will show you how to access webmail and also set up an Outlook interface on a desktop PC and mobile device. While we’re predominantly focused on our own clients, the majority of this guide will be of benefit to other users.

First login to your hosting account. You can do this by entering your website address followed by :2222 eg. This will show you the below screen. Click on E-mail Accounts

Next click on create mail account

On the following screen enter the email address and password used to access the email account and click create.

Your email account is now active on the server.

To access your emails simply click on Webmail at the top of the control panel and enter your email address and password and it will open Squirrelmail.

How to access webmail from Outlook

You’ll notice that Squirrelmail and Round Cube are fairly outdated email clients. they aren’t great for using on a mobile device, and the emails that you send and receive and look plain and clumsy.

Mobile apps

Download Outlook for your Android or iOS device

Enter the email for your website in the add new website screen

Enter the email address

Click the little tick in the top right corner of the screen and you’re done.

For better deliverability, we recommend using an SMTP mail service provider. Some are paid, free and a mix of both and have limits on both free and paid plans. If you’re looking to save a few dollars the services that provide the most emails for free are Sendgrid, Mailgun, Postmark and SMTP2GO. Each of these offer between 6,000 and 12,000 emails a month for free. Be warned though. They do not guarantee that their free service will not be blocked by email providers. Most offer a paid service with tens of thousands of emails a month from between $5 and $10 a month.

To configure the SMTP service you only need to edit the outgoing settings under the advanced settings of your email client. The outgoing SMTP setting will be provided by your SMTP provider. For example. Sendgrid will require you to enter the following details.

Username: YourSMTPusername
Password: YourSMTPpassword
Outgoing SMTP:
Unencrypted and TLS connections on ports 25, 587, & 2525. SSL on port 465

Once this has been entered your emails should find their way to more inboxes.